Terms and Conditions for CrazyCamel’s Buyers
These terms and conditions (“Terms”) govern your use of the CrazyCamel website and your purchase of products from CrazyCamel.
By accessing the website and/or making a purchase, you agree to be bound by these Terms.
Color Variation Disclaimer:
Representation Purpose:
- The product images displayed on CrazyCamel’s platform are intended for representation purposes only. These images aim to provide customers with an approximate depiction of the product’s appearance. However, it is important to note that these images may not precisely reflect the actual colors of the product.
Factors Influencing Color Variations:
- Lighting Conditions:
Color perception can be influenced by various lighting conditions, including natural light, artificial light, and ambient lighting present during photography sessions.
- Monitor Settings:
The color rendition on electronic devices, including but not limited to monitors, screens, and mobile devices, can vary based on individual settings and calibration. Hence, the colors seen on these devices may differ from the actual product colors.
Responsibility Statement:
- Minor Color Variations:
CrazyCamel acknowledges that minor color variations may occur between the product images displayed on its platform and the actual product received by customers.
CrazyCamel hereby clarifies that it is not accountable for minor color variations between the product images and the physical product.
Customer Awareness:
- Understanding:
By making a purchase on CrazyCamel’s platform, customers acknowledge and understand that the actual product colors may vary from what is depicted in the images due to factors such as lighting conditions and monitor settings.
- Acceptance:
Customers agree to accept minor color variations as inherent to the online shopping experience and understand that such variations do not constitute grounds for a refund, return, or exchange, except in cases of significant discrepancies or defects unrelated to color.
Dispute Resolution:
- Customer Support:
In the event of any concerns or queries regarding color variations or any other aspect of the purchased product, customers are encouraged to contact CrazyCamel’s customer support team for assistance and resolution.
Modification Clause:
- Reservation of Rights:
CrazyCamel reserves the right to modify, amend, or update these terms and conditions related to color variations at its discretion. Any such changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
- Binding Agreement:
By continuing to use CrazyCamel’s platform or making purchases after being made aware of these terms and conditions regarding color variations, customers agree to be bound by these provisions.
- Legal Compliance:
These terms and conditions are subject to and governed by the laws applicable in the jurisdiction where CrazyCamel operates.
Final Interpretation:
- Sole Discretion:
CrazyCamel reserves the sole discretion to interpret, apply, and enforce these terms and conditions regarding color variations in a manner deemed appropriate, fair, and consistent with its business practices and legal obligations.
-
Payment Policy:
Accepted Payment Methods:
- CrazyCamel accepts online payments through secure payment gateways. Accepted payment methods may include credit cards, debit cards, electronic fund transfers, and any other methods deemed suitable by CrazyCamel.
- Customers may be required to provide necessary payment information, including card details, billing address, and security codes, to complete the transaction securely.
Full Payment Requirement:
- Payment for products and services must be made in full at the time of purchase. Orders will only be processed and fulfilled upon successful payment authorization.
- CrazyCamel reserves the right to cancel or suspend orders in cases where full payment is not received or payment authorization fails.
Price Transparency:
- Prices displayed on CrazyCamel’s platform are inclusive of all applicable taxes, unless otherwise stated. Customers will be informed of the total purchase amount, including taxes and any additional charges, before completing the transaction.
- Any discrepancies or errors in pricing will be promptly corrected by CrazyCamel, and customers will be notified accordingly.
Secure Transactions:
- CrazyCamel prioritises the security of customer transactions and employs industry-standard encryption protocols to safeguard payment information.
- Customers are encouraged to ensure the security of their payment details and refrain from sharing sensitive information with unauthorised parties.
Payment Authorization:
- By providing payment information and completing the transaction, customers authorise CrazyCamel to process the payment using the selected payment method.
- Customers are responsible for ensuring that the payment details provided are accurate and up to date. CrazyCamel shall not be held liable for any consequences arising from inaccuracies or discrepancies in payment information provided by the customer.
Payment Confirmation:
- Upon successful payment authorization, customers will receive a confirmation email or notification acknowledging receipt of payment and confirming the details of the transaction.
- Customers are advised to retain proof of payment and transaction confirmation for their records and reference.
Refund Policy:
- Refunds, if applicable, will be processed in accordance with CrazyCamel’s refund policy. Customers are encouraged to familiarise themselves with the refund policy before making a purchase.
- Refunds, where applicable, will be issued using the original payment method used for the purchase, unless otherwise agreed upon by CrazyCamel and the customer.
Modification Clause:
- CrazyCamel reserves the right to modify, amend, or update this payment policy at its discretion. Any changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
- By using CrazyCamel’s platform and making payments, customers agree to comply with these terms and conditions, as well as any applicable laws and regulations governing online transactions and payments.
Final Interpretation:
- CrazyCamel retains the sole discretion to interpret, apply, and enforce this payment policy in accordance with its business practices and legal obligations.
Privacy Policy:
Commitment to Privacy:
- CrazyCamel prioritises the protection of your privacy and is committed to safeguarding any personal information collected through its platform.
- This Privacy Policy outlines how CrazyCamel collects, uses, discloses, and protects your personal information in accordance with applicable laws and regulations.
Collection of Personal Information:
- Personal information may be collected from you during various interactions with CrazyCamel, including but not limited to account creation, order placement, and communication with customer service.
- The types of personal information collected may include your name, contact details, shipping address, payment information, and any other information voluntarily provided by you.
Purpose of Information Use:
- Personal information collected by CrazyCamel is primarily used for order processing, fulfilment, and communication related to your purchases and inquiries.
- This information may also be used for purposes such as improving our services, customising your shopping experience, and sending promotional offers or newsletters, if you have opted to receive such communications.
Data Sharing and Disclosure:
- CrazyCamel does not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
- Personal information may be shared with trusted third-party service providers, such as shipping companies and payment processors, solely for the purpose of fulfilling your orders and providing services on behalf of CrazyCamel.
- CrazyCamel may disclose personal information when required to comply with legal obligations, enforce its policies, protect its rights or property, or ensure the safety and security of its users.
Data Security Measures:
- CrazyCamel employs industry-standard security measures to protect your personal information from unauthorised access, misuse, alteration, or loss.
- These security measures may include encryption, firewalls, secure socket layer (SSL) technology, and regular security audits.
- Despite our best efforts, no method of data transmission or storage can guarantee absolute security. However, CrazyCamel continuously strives to implement and maintain robust security practices to safeguard your personal information.
Reviewing and Updating Information:
- You have the right to review, update, or delete your personal information stored by CrazyCamel at any time.
- To exercise these rights or make changes to your personal information, please contact CrazyCamel’s customer service team or access your account settings on the CrazyCamel platform.
Complete Privacy Policy:
- For detailed information about CrazyCamel’s privacy practices, including the types of information collected, the purposes of collection, and your rights regarding your personal information, please review our complete Privacy Policy available on our website.
Modification Clause:
- CrazyCamel reserves the right to modify, amend, or update this Privacy Policy at its discretion. Any changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
- By using CrazyCamel’s platform and providing your personal information, you agree to comply with this Privacy Policy, as well as any applicable laws and regulations governing data protection and privacy.
Final Interpretation:
-
- CrazyCamel retains the sole discretion to interpret, apply, and enforce this Privacy Policy in accordance with its business practices and legal obligations.
Taxes Policy (Indian):
Inclusive Taxes:
- Prices displayed on the CrazyCamel platform include Goods and Services Tax (GST) as per the prevailing Indian tax regulations.
- The total price presented to customers at the time of purchase incorporates the applicable GST, ensuring transparency and clarity in pricing.
Applicable Tax Rates:
- The product prices on CrazyCamel’s platform are inclusive of the GST rate applicable to each respective item, in accordance with Indian tax laws.
- CrazyCamel regularly updates its pricing to reflect any changes in the GST rates mandated by Indian tax authorities, ensuring compliance and accuracy.
Tax Invoice:
- Upon completion of the purchase, customers will receive a tax invoice detailing the GST component included in the total price.
- The tax invoice serves as an official document acknowledging the GST payment made by the customer and can be used for accounting and tax compliance purposes.
Tax Exemptions and Deductions:
- Certain products or transactions may be eligible for tax exemptions or deductions as per Indian tax regulations.
- CrazyCamel will adhere to the applicable tax laws and provide necessary documentation or information to facilitate any exemptions or deductions, as applicable.
Legal Compliance:
- CrazyCamel is committed to complying with all relevant Indian tax laws and regulations pertaining to the collection and remittance of GST.
- Any changes or updates in the GST rates or tax policies mandated by Indian authorities will be promptly reflected in the product prices and communicated to customers as required.
Customer Queries and Assistance:
- Customers with queries or concerns regarding the GST component included in the product prices are encouraged to contact CrazyCamel’s customer service team for assistance.
- CrazyCamel’s customer service representatives are available to provide clarification and support regarding tax-related matters, including the GST rates and tax invoice details.
Modification Clause:
- CrazyCamel reserves the right to modify, amend, or update this Taxes Policy (Indian) at its discretion to ensure compliance with evolving Indian tax regulations.
- Any changes to the Taxes Policy will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
- By using CrazyCamel’s platform and making purchases, customers agree to comply with this Taxes Policy (Indian), as well as all applicable Indian tax laws and regulations.
Final Interpretation:
- CrazyCamel retains the sole discretion to interpret, apply, and enforce this Taxes Policy (Indian) in accordance with its business practices and legal obligations.
Other Policies:
Product Availability:
- Products listed on the CrazyCamel platform are subject to availability. While CrazyCamel endeavours to maintain accurate stock levels, availability may vary and is not guaranteed.
- In the event that a product becomes unavailable after an order has been placed, CrazyCamel reserves the right to cancel the order or offer a suitable alternative, based on the customer’s preference and availability.
Order Cancellation and Product Discontinuation:
- CrazyCamel retains the right to cancel orders or discontinue products at its discretion, without prior notice.
- Circumstances that may lead to order cancellation or product discontinuation include but are not limited to stock unavailability, pricing errors, or unforeseen logistical issues.
- In the event of order cancellation or product discontinuation, customers will be promptly notified, and any payments made will be refunded in accordance with CrazyCamel’s refund policy.
Promotional Offers and Discounts:
- Promotional offers, discounts, and coupon codes provided by CrazyCamel may be subject to specific terms and conditions.
- Terms and conditions associated with promotional offers and discounts, including eligibility criteria, validity periods, and redemption instructions, will be clearly communicated to customers at the time of promotion.
- CrazyCamel reserves the right to modify, suspend, or terminate promotional offers and discounts at any time, without prior notice, at its discretion.
Customer Awareness:
- Customers are encouraged to review and understand the terms and conditions associated with product availability, order cancellation, product discontinuation, and promotional offers before making a purchase on the CrazyCamel platform.
- By continuing to use CrazyCamel’s platform and engaging in transactions, customers acknowledge and accept these policies and any associated terms and conditions.
Modification Clause:
- CrazyCamel reserves the right to modify, amend, or update these Other Policies at its discretion. Any changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
- By using CrazyCamel’s platform and engaging in transactions, customers agree to comply with these Other Policies, as well as all applicable laws and regulations governing online commerce and consumer rights.
Final Interpretation:
- CrazyCamel retains the sole discretion to interpret, apply, and enforce these Other Policies in accordance with its business practices and legal obligations.
Governing Law:
Applicable Laws:
- These Terms and Conditions, as well as any disputes arising from or related to the use of CrazyCamel’s platform, are governed by the laws of India.
- The interpretation, validity, and enforcement of these Terms and Conditions shall be governed by the substantive laws of India, without regard to its conflict of laws principles.
Exclusive Jurisdiction:
- Any disputes, controversies, or claims arising out of or in connection with these Terms and Conditions, including but not limited to disputes regarding their interpretation, validity, or breach, shall be subject to the exclusive jurisdiction of the courts located in Gujarat, India.
- By agreeing to these Terms and Conditions, users consent to submit to the exclusive jurisdiction of the courts in Gujarat for the resolution of any such disputes.
Alternative Dispute Resolution:
- CrazyCamel encourages users to attempt to resolve any disputes or disagreements arising from these Terms and Conditions amicably and through good-faith negotiations.
- In the event of a dispute, users may seek alternative dispute resolution methods such as mediation or arbitration, provided that both parties mutually agree to such methods.
Severability:
- If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the validity, legality, or enforceability of the remaining provisions shall not be affected or impaired.
- The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intention of the parties.
Waiver:
- The failure of CrazyCamel to enforce any provision of these Terms and Conditions shall not constitute a waiver of such provision or any other provision.
- Any waiver of any provision of these Terms and Conditions by CrazyCamel must be in writing and signed by an authorised representative of CrazyCamel.
Modification Claus:
- CrazyCamel reserves the right to modify, amend, or update these Terms and Conditions, including the Governing Law clause, at its discretion. Any changes will be effective immediately upon posting on the CrazyCamel website or platform.
Legal Compliance:
- By using CrazyCamel’s platform and engaging in transactions, users agree to comply with these Terms and Conditions, as well as all applicable laws and regulations governing online commerce and consumer rights.
Final Interpretation:
- CrazyCamel retains the sole discretion to interpret, apply, and enforce these Terms and Conditions in accordance with its business practices and legal obligations.
Changes to Terms:
Modification Rights:
- CrazyCamel reserves the unilateral right to modify, amend, or update these Terms and Conditions at any time without prior notice.
- Changes to the Terms may include but are not limited to updates reflecting new features, changes in legal requirements, or enhancements to CrazyCamel’s services.
- By continuing to use CrazyCamel’s platform after the posting of revised Terms, you acknowledge and agree to abide by the updated Terms.
Effective Date of Changes:
- Changes to the Terms will become effective immediately upon being posted on the CrazyCamel website or platform.
- It is your responsibility to review the Terms periodically to stay informed of any updates or modifications.
Review Responsibility:
- You are responsible for regularly reviewing the Terms and Conditions to ensure your understanding and compliance with the latest version.
- Failure to review the Terms does not exempt you from being bound by the updated Terms upon their effective date.
Contact Information:
For inquiries, feedback, or assistance regarding these Terms and Conditions or any other matters related to CrazyCamel’s services, please contact CrazyCamel Customer Service at crazycamelclothing@gmail.com.
Acknowledgment:
By making a purchase from CrazyCamel, you explicitly acknowledge and agree that:
- You have read and understood the Terms and Conditions outlined herein.
- You accept and agree to abide by all provisions, policies, and guidelines contained within these Terms and Conditions.
- Your continued use of CrazyCamel’s platform constitutes your ongoing acceptance of any revisions or updates to the Terms and Conditions.
If you do not agree to any provision of these Terms and Conditions, you should refrain from accessing or using CrazyCamel’s platform and services.
Promotion Overview: Spin a Wheel
The “Spin a Wheel” promotion is organized by Crazy Camel and is valid for all orders placed on our website during the promotion period.
Promotion Period:
Start Date: 7th October 2024
End Date: 19th October 2024
Prize Details:
- The prize includes a free product, the specific nature of which will be determined by Crazy Camel.
- Participants can also win discounts of up to 50% on their next purchase.
- The free product is limited to the first 500 lucky winners selected through the promotion.
Shipping and Delivery:
- To claim the free product, winners are required to pay a shipping fee of INR 100.
- Orders, including those of the lucky winners, will be dispatched after the promotion period ends and once the shipping fee is received.
- Winners are responsible for ensuring that the shipping address provided at the time of order placement is accurate.
Notification:
- Winners will be notified via email based on the contact information provided at the time of placing the order.
- Failure to pay the shipping fee within 7 days of notification may result in forfeiture of the prize.
General Terms:
- Crazy Camel reserves the right to modify, cancel, or suspend the promotion at any time without prior notice.
- Participation in the promotion constitutes acceptance of these terms and conditions.
- Crazy Camel’s decision on all matters related to this promotion is final and binding.
Disclaimer:
- Crazy Camel is not responsible for any technical or human errors that may result in incorrect or delayed winner selection.
- The promotion is subject to Indian laws, and any disputes shall be settled in the courts of Ahmedabad, Gujarat.
Contact Information:
For any inquiries regarding the promotion, please contact our customer support team at support@shop.crazycamel.in.